All orders placed at Meaningful Monuments are shipped free to any customer in the Contiguous United States and Canada. Orders shipped to US Territories, Puerto Rico and Hawaii are by quotation only. Orders shipped within the United States are fulfilled by UPS. Orders within Canada are shipped via Canada Post.
Orders originating from the rest of our beautiful planet will be by quotation only. Please email us at firstname.lastname@example.org or from the contact us page and we will provide you with a quotation based on your needs and your location.
Although we make every effort to safely package your order, we ask that you inspect all shipments from Meaningful Monuments immediately. We usually have 15 days to file a claim with our shipping couriers once you receive the order.
HOW TO ORDER
All orders placed on Meaningful Monuments are fulfilled entirely by our own staff. We design, print, laminate, cut and ship every order inhouse from our facility in North America.
Once you have completed your selection process and pay for your chosen product, the next step will require you to fill out our order detail form and upload any graphics or photos that we will require to create your custom memorial artwork.
Once our designers have created your memorial artwork, you will be sent a proof for you to approve prior to sending your order to production.
When you provide final approval for the artwork, your order will be sent to production for printing, laminating, cutting and shipping to your chosen destination. Meaningful Monuments usually takes anywhere from 5-7 business days to ship once a design proof has been approved.
Every one of our products is custom made to order and requires the approval of final artwork prior to production. As a result, we do not accept returns or provide refunds. Exceptions are made when your order has errors or does not match the final approved artwork. Any errors in printing or hidden damage must be reported to Meaningful Monuments via email within 15 days of receiving your order.
All products ordered from Meaningful Monuments include our Lifetime Warranty. We will replace any product ordered from Meaningful Monuments at no charge to the original purchaser or to the heirs or representative of the estate of the person memorialized.
The warranty covers fading, delamination or disintegration due to the effects of climate or season.
Exclusions from warranty coverage include vandalism or sudden destructive weather conditions such as natural disasters, blemish resulting from negligence or destruction by cemetery personnel, an act of war or civil disturbance, and any unreasonable or arduous attempts at peeling or removal.
For more information on any of our policies, please feel free to contact us.